I hate making phone calls

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Friday Randomosity: I Hate Mud and Phone Calls Edition

Meal planning, grocery store reports, and randomosity. Seems like that’s all I can dredge up for a blog post these days. Thank you for reading anyway.

(Perhaps you could use one of your over-long randomosity bullets as its own blog post! you might suggest. Ah. If only my brain were capable of processing posts in manageable bite sizes instead of epic book-length tomes.) 

  • I finally got my hair cut and colored this week. My original appointment was a month ago. But the day before I was scheduled to see her, my hair stylist canceled because she had Covid. And then the day before I was rescheduled to see her, I thought I had Covid. My hair was very, very grey and now it is very, very brown and I am deeply grateful to my hair stylist. This time, she also dyed my eyebrows. You will have to trust me when I say that I currently look exactly like Uncle Leo. (The dye has temporarily adhered to the skin beneath my brows, and my hair stylist promises it will wash out in a day or so. Until then, I say, “Hello!”)
The resemblance is uncanny.
  • (This is not a new bullet, but WordPress disagrees.) Aside from the absolutely ridiculous name, I love it. It has the base primer, which makes my lashes super long. And then it has the top layer. And it’s waterproof so it never runs or smudges. It is a little difficult to remove, but it stays on so well I don’t mind. Since we are all wearing masks for the next FOREVER, it is my new best friend. I wore it skiing the other day, when it was snowing so heavily that my family and I were human moguls by the time we reached the top of the chair lift. And I made the mistake of putting my goggles on top of my helmet, where they immediately became crusted with snow and ice, which rendered them completely unusable, so I had to spend the rest of the day with snow flying directly into my face. My mascara did not budge.
Yes, that is a sliver of my actual forehead. Titillating.
  • Who was it that recommended I watch Sex Education? My husband and I just finished Season 2 and I love it. The first season was good. I wasn’t crazy about the premise: Otis, son of beautiful sex therapist Gillian Anderson, starts offering a sex advice clinic of his own at school, with the help of prickly bad girl Maeve. For the entirety of Season 1, I had to suspend a LOT of disbelief, and plus the advice that Otis charged for seemed really basic – like no one could simply google their issues and get the exact same solution? But the characters were interesting, and I became Very Invested in a couple of the side stories, so we went straight into Season 2. And it was GREAT. The cast of characters are so fun and interesting. Everyone is complex and has their own inner struggles. I love how diverse the cast is (although there could be a little more size diversity), and I love how plainly and non-judgmentally a wide variety of sexual preferences are portrayed, and I love the friendship between Otis and his best friend Eric, and I love Gillian Anderson even though her character can be kind of irritating. Anyway: it is a really different, interesting show and I am hoping my husband will be up for jumping right into Season 3. (This may sound like “no, duh” advice, but if you aren’t interested in seeing/hearing about pretty graphic sex acts, I would skip this show.)
  • Has it been cold in your neck of the woods? It’s been cold here, but nowhere near as cold as it COULD be. I grew up in the land of Minus Sixty Degrees, so I am pretty blasé about our current in-the-teens temps. We do have some pretty serious icicle action going on though. These guys are all come at me bro and I want to say, Whoa, whoa, whoa. Chill out, my dude. No need to get so defensive.
These are two separate icicles from two separate sides of my home. Which is apparently ready to defend me from enemies.
  • Where I was originally going with the previous bullet was that my office is quite frigid lately. I used to have a space heater, one that’s so old I can’t remember when or how or why I acquired it. It died last year. Is it still sitting forlornly in the corner of my office, mourning its inability to fulfill its life purpose? Yes. Despite my sympathy for the defunct space heater, I decided to buy a new space heater and I found this little guy. So far, I really like it. I park it in the middleish of my office and direct it toward my desk, and it definitely makes the space warmer. I think it would be perfect for a cubicle or a small office. It has a little handle, and it is very sensitive to being bumped, and I really like it. It’s little, too – about the height of a hard-bound book, and a very cute little fella. Because as we all know, cuteness is a key factor in which space heater to buy.
  • Not that I’ve been in my office a whole lot this week. Even though I am supposed to be doing revisions, I have instead been traipsing all over hither and thither for all sorts of stupid appointments. Annual gyn appointment. Annual mammogram. Routine physical to establish with a new PCP. Hair appointment. Financial advisor appointment. PTA meeting about something I volunteered for. And then I just had to make a bunch of phone calls (UGH) to set up more appointments. Eye appointments for me and Carla. Dental appointment. Car maintenance appointment. Ugh ugh ugh. I hate being on the phone and I feel like my schedule is BOOKED for the rest of the year. 
Actual text between me and my husband. He is very accommodating.
  • May I complain a moment about the central scheduling system my healthcare provider has? I spent a very long time on the phone with a scheduler, trying to set up eye appointments for myself and Carla. And while I am grateful that I could call one number and get appointments for us both, with different doctors, I am… a little concerned. I explained my time/date parameters, and she found a time and a date. So I plugged them into my calendar on my phone. And then she said, “Okay, I have you scheduled on DATE at TIME.” But… that was not the date she and I had agreed on! So I asked her to double check it, and she confirmed the original date and time, in a tone of voice that indicated I should have been paying closer attention. And then when I scheduled Carla’s appointment, she said, “Oh, I have an appointment on the same day as your appointment – DATE.” But the date she said was not the date we’d agreed on, so I had to ask her to double check it again. Also for Carla, I picked a specific location near our house, and a specific time of day (after school, because the doctor will need to dilate her eyes). The scheduler set it all up, and then said, “Oh, I scheduled it for DIFFERENT LOCATION. Is that okay?” I said no, could we please find a date at the nearby office. And she said sure, and then offered several early morning times… when we had just discussed that the appointment needed to be in the afternoon. FINALLY we got it scheduled, and then she told me the date and time, and they were different from what I had just plugged into my calendar! It was a very confusing call, and I really, really hope that Carla and I are scheduled correctly. 

  • In my never-ending quest to find ways to use the bananas that eventually soften into mush before anyone (ahem, CARLA) eats them, I attempted a new recipe. It was a MAGICAL recipe, let me tell you. Elisabeth posted it on her blog, and it sounded ideal for my particular child: it contains oats (which she will eat RAW by the bowl), bananas, and chocolate chips. It also used dates, which I had on hand from the sticky toffee pudding we never ate. No liquid though, which I felt was surely a mistake. But no! As soon as I turned on the blender, the banana liquified and the ingredients morphed into a beautiful, uniform batter. I was generous with the chocolate chips. The cupcakes were so easy and seemed so wholesome. And none of my family members liked them. HUGE WEARY SIGH. [CLARIFICATION: They are not dry. They are perfect. If they didn’t have a banana flavor, which I cannot stand, I would have eaten them myself.]
I think they LOOK beautiful, but apparently they are “too DRY, Mommy.”

  • I need some advice about my “mud room,” even though I am pretty sure that my situation is un-fixable. As I have complained about at great length in the past, my “mud room” is a teeny tiny square of space between my garage and kitchen, with a shoe closet on one side. We come in through the garage, remove our shoes, toss them in the general direction of the shoe closet, and then enter the kitchen. It’s not great normally, but currently, with the deep snow we find ourselves in, it’s reached a fever pitch of untenability. Our feet are wet and muddy, so the floor gets wet and muddy. And there’s no easy way to remove one’s shoes and then step into the kitchen, so mud and dirt inevitably get tracked into the kitchen and then all around the house. I am zooping things constantly. I am spraying and wiping the floor constantly. And then, multiple times a day, the floor is a filthy mess again. Plus, the shoe closet is FULL. There is NO ROOM for all the snow boots that have assembled. The other closet, where I store the snow boots in dry weather, is too far away for us to reasonably store the boots in between wearings. And because some people like to wear normal shoes when it’s not actively snowing, I can’t simply stow the regular footwear in the other closet. I guess I could move SOME of the shoes, so that we could put our boots INSIDE the closet, instead of outside. But that still doesn’t resolve the Mud and Dirt issue. I would love to get a boot tray… but the “mud room” is so small that a boot tray would make it impossible to open the door. I don’t think a boot tray would fit inside the shoe closet, either. It’s tiny, plus we already have a shoe shelf in there, taking up most of the real estate. You will have to believe me that there is no In the Garage Solution, either; our garage is tiny, and there is barely enough room to squeeze past our cars to get inside. We cannot remove our shoes outside before we come in. So. Is there some obvious solution I am overlooking? Or is this just a Grit Your Teeth and Keep Zooping situation?
The reality is SO MUCH WORSE than it appears here.
  • This may be really silly question, but if you track your reading, and you also have children, do you track the books you read with/to your children? I track the books I read on Goodreads, and I never used to count the books I read to Carla. (Mostly because my husband is the primary bedtime reader in our household – his accents are MUCH higher quality.) But I have making an effort to read to her more often outside of bedtime, and we just finished Frindle and I tracked it. I mean, I read the entire thing. Out loud. So I want credit. Credit that matters literally only to me. 
  • By the way, have you read Frindle yet? It was seriously such a good book. It’s about a boy named Nick and his teacher Mrs. Granger. As part of an effort to distract Mrs. Granger from teaching/assigning homework, Nick decides to make up his own word for a pen (frindle), and then launches a campaign to make frindle the real word for an ink-filled writing implement. It was a fun book about how words come to be, and how students can make a difference, and how important good teachers are. My voice was wobbling all over the place as I read the last two chapters. It was really such a lovely, fun, moving book. Carla liked it too, but being a child and not a parent/former child, she didn’t fully understand the beauty of the Nick/Mrs. Granger relationship. 

That seems as good a note to end on as any. I need to go gear myself up to make yet another phone call and schedule yet another appointment. And then I have two meetings today. Blech. 

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Phone Calls Bleh

I just got off of back-to-back phone calls and am feeling drained and relieved and, as always, a little self-scoldy because making a phone call is rarely quite as bad as I think it will be. Honestly, even if a phone call IS as bad as I imagined (issue remains unresolved, I have to talk to someone unpleasant, I feel like I have no idea what I’m talking about), it is usually over fairly quickly. Much more quickly than justifies the days/weeks/months of procrastinating, resisting, and fretting before I make the phone call. 

One of the calls was for a dermatology appointment – I have a mole that’s being constantly irritated by non-negotiable clothing, and I would like to have it removed. Plus, I would like to get a skin check. The scheduler seemed to think I could just go for a skin check, and have the dermatologist look at the mole then; I suppose that makes sense, to have him check it out first before he commits to scraping it from my body or whatever mole-removal procedure he uses. I had been delaying this call because I have only been to a dermatologist once before, and I could NOT for the LIFE of me remember her name. So I blurted that out right at the beginning, and the scheduler was very lovely and said she could look it up, and it turned out that my previous dermatologist was no longer with this health system so I will be going to a new one entirely. 

To continue telling you overly personal and yet somehow deeply boring things about me, I figured that as long as I was on the phone ALREADY, I would try to do something that I have wanted to do since January: find a new gynecologist. I had SUCH a bad experience this past time – more than an hour’s wait, with no updates from the staff, in an increasingly crowded waiting room during a pandemic – that I was ready to leave. But I had made no progress toward finding someone new. This is the sort of thing that works best with a referral, but all of my friends see doctors in a different health system, not covered by health insurance. So! I simply asked the scheduler if she could get me in with a new gynecologist. Since I don’t need an appointment until next January, I figured I had a good chance of finding someone. And lo! the scheduler DID find me a new gynecologist and I got an appointment and PHEW. Cross two items off my list. 

The second phone call was with a company that provides entertainment for children’s parties. Specifically, they bring dinosaurs to your event and play dinosaur-themed versions of Red Light Green Light etc, and bring out fossils and talk about dinosaur facts. The dinosaurs are adult-human sized and seem to be half robot, half puppet. Carla is obsessed with dinosaurs, so I think she would love it… but I am a leeetle bit concerned that it will be too babyish for her. Like… maybe it would be ideal for the 3- to 5-year-old set. The woman I spoke to said that eight is on the upper range of the ages they serve – any older, and the kids get a little scoff-y. That was… only slightly reassuring. I mean, maybe CARLA would love it – I really think she would – but maybe her six-months-older friends would find it babyish and lame. And I think having your friends think your party is babyish and lame would be absolutely crushing at this age. Anyway, I am still mulling it. NOTE: If you would like to watch some brief Instagram videos of this company in action and weigh in on the babyishness factor, please email me and I will send you the link. 

Just as bad as the concern over how babyish it might be is the fact that the party would need to take place in my backyard. Please believe me when I say that having a party in my backyard fills me with utter dread. I am pre-stressed by even the IDEA of it. I want to go somewhere that is in the business of kids’ parties, where all I need to do is show up with a cake and some decorations, and they do everything else. And then at the end I can leave. I promise you that I will be stressed enough just doing that. 

(Last week, I did call just such a place! I had a couple of questions that didn’t have answers on their website – in fact, one question was about an add-on that was mentioned on the website, with no further details than price – so I wanted to speak to a human. I waited on hold for a long time just to leave a message. And then got an email last Friday that listed the exact same details that were on the website, and no more. I responded via email immediately, with no response; and emailed again today, only to get an out-of-office reply.)

Sadly, this is going to be a phone-call heavy week. Not only do I have a school meeting via Zoom that I have been fretting about, but I also need to call U-Haul to ask about getting a trailer hitch installed on my car. THAT is the type of phone call I hate the most, because I have no idea what I’m talking about. They will ask questions and I will have no answers. 

I also need to schedule a dentist appointment; I think I need another crown. No need to speculate on why I am dragging my feet on that one.

You know how I mentioned above that I felt a little reproachful of myself for wasting so much energy agonizing over the phone calls when really they weren’t that bad? Yeah, well, that feeling didn’t linger. 

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Phone Etiquette in the Age of Texting

I am looking for information/ideas about how to teach my child phone etiquette. Is that even the right term? What I mean is, how to have a phone conversation with another human.

Do I remember learning how to use the phone? No, I do not. I am guessing that I learned it through emulating my parents. You answered the phone a certain way, you handled the call a certain way, you closed the call a certain way. Those were all things I probably absorbed just from living in my house.

But… How do you teach a child how to use the phone when you can’t teach by example?

My house as an adult is nearly phone free. AS I PREFER, of course. We have no landline. My husband and I each have a cell phone, but we both actively avoid phone calls. I talk to maybe three people on the phone on a regular basis. I call my mom once or twice a week. I call my best friend from back home once or twice a month. And then there’s a mom from school who is a Phone Fan and who calls me, on average, once a week or so.

I do have phone meetings with clients, as well. But those are infrequent and tend to cluster.

All of these phone calls take place, almost without exception, when Carla is in school. Sure, sometimes I am still talking with my mom when I pick up Carla from school. Sometimes the mom friend calls when I am at home with Carla. But those instances are rare. The VAST MAJORITY of all of my human interactions take place via text or in person.

(This is the third time I’ve used the word human in this post; I deleted one of the instances, so you are only seeing two of them. Well, now three since I used it again just a second ago. What is the deal? Am I subconsciously worried that you might think I’m spending time talking to… cats? Birds? The deer in my yard?)

Back to the subject at hand: I wish I could just wiggle dismissive fingers at the whole idea of talking on the phone. By the time Carla’s old enough to want to communicate with her friends outside of school, she will probably want to text them or snapchat them or whatever it is young people do these days.

Be that as it may, being able to talk on the phone is a SKILL. A dying one, perhaps. But one that could come in handy in Carla’s future professional life and at the very least is useful now when talking to her very patient grandparents. (I have a full-body cringe thinking about my poor mom saying, cheerfully, “Hello? Carla? Are you still there?” when Carla has CALLED HER and then given up on the call halfway through, with no heads-up to my mother.)

My parents wind up being the guinea pigs for phone calls, by the way. And I am sure that the conversations are as frustrating on their end as they are on my end (where I am gesturing to Carla to pay attention and stop doing a backbend off the couch and answer the question your grandfather just asked you). But how does a child get better at talking on the phone without talking on the phone?

I have googled, of course. The majority of articles seem to be mainly about… when to talk on the phone (as in, appropriate situations for phone conversation), rather than how to hold a conversation. And maybe THAT’S where I need to start. With conversations.

Because part of learning the phone skill, I think, is learning how to hold a regular old in-person conversation. A conversation is a conversation, after all, no matter what medium you use to hold it. And I definitely could do some additional coaching in that regard. My husband and I try to teach Carla, in our own conversations, with each other and with her, not to interrupt, to pay attention, to ask questions and show interest in what the other person is saying, to take turns, etc. etc. But I admit that we aren’t perfect about it. It’s easy, when there are only three of you, to be a little bit lenient on the interruption front. And when we are all chatting around the dinner table, requiring Carla to look us in the eyes just isn’t super important. Plus, my husband and I both need to be better about putting our phones down when we are talking to one another and to Carla because THAT is certainly giving Carla the wrong idea about what’s appropriate. And it’s easy enough to have a conversation with your parents, or with people you see all the time. It’s a whole other thing to have a conversation with a stranger, or someone you see infrequently. When I am on top of things, I can remind Carla to smile when she says hello, to look the person in the eyes, to do that little “hi how are you fine how are you” exchange that humans do. But I’m not sure if you’ve noticed, most conversations are sort of impromptu, rendering preparation impossible.

Another part of learning how to talk on the phone is, I think, understanding how different it is from in-person conversation. There are no visual cues. You have to convey everything with your words.

And part of it is… a lot of intangible stuff about social cues and social expectations that Carla is still learning. Like… if one grandparent asks if you want to talk to the other grandparent, you say YES, even if it is not technically true. And… as I mentioned above, it is polite to ask how someone is doing, even if you don’t technically care. And… long silences are not a good sign, on a phone call. And… it is totally okay to end the call if you’ve run out of things to discuss, but you need to do it in a polite way, rather than just setting the phone down somewhere and wandering into a different room to build something with LEGOs.

Carla is six-and-a-half. I feel like… this should be something she’s working on, if not something she’s already mastered. But I have no frame of reference. Are other little kids having full conversations via phone? Are other parents working on this skill every weekend? Are we failing our child because we, ourselves, are so phone (and human) averse?

Do I need to start having Carla call one of her friends on the phone, to practice? Should I try to incorporate phone calls into our pretend play? Should I stop stressing out about this and remember that Carla is learning a TON of things right now and this probably doesn’t need to be a top priority?

Probably the latter. But it is really hard to notice gaps in your child’s knowledge and have no real idea how to fill them in.

Sort of how I feel when I remember that she is already six-and-a-half and we have only read half of the Ramona books and NONE of the Little House books and are the Winnie the Pooh years already in the rear-view, because we have yet to read that book all the way through. I get panicky, thinking of ALL THE THINGS I want her to experience and ALL THE THINGS I want her to learn (and read). And yet we only have so many hours in the day.