You would think that Target would be a little more lenient, considering that I cannot walk out of it without spending $100. I once spent $75, and felt TRIUMPHANT.
Anyway, I am annoyed. And it is such a LITTLE annoyance that I feel annoyed that I am annoyed. It’s like the “I’m rubber and you’re glue” of annoyances. Does that even make sense? Possibly not; chardonnay.
We had a coupon – FROM Target, which helpfully sends out little booklets of all the things you need and don’t with 25% off here, 15% off there – that was something off bananas. It was something like 20% off bananas. Which already is nothing, because Target bananas are something like $0.18 per. But we eat a lot of bananas around here, and by “we” I mean my daughter and husband because I will not touch a banana with a ten-foot pole. Unless I’m buying one at Target, apparently.
But we had the coupon; we needed bananas. Why not save a few cents, right? The coupon, if I remember correctly, said something like “20% off bananas.”
Wouldn’t you think that means ALL the bananas you choose to buy? If you buy ten bananas, that would be 20% off all ten. This was my assumption.
But no.
The computer – it wasn’t the checker; he rang up all my items and then fed my coupons into the system in a big batch at the end – chose ONE banana – a $0.19 banana – and took $0.04 off that banana. Resulting in a savings of – yes, math fans! — $0.04. Four. Cents.
Okay! So the FULL batch of bananas I purchased was $0.38. Total. For three bananas. I am aware that the math in this post may not be “accurate” per se. But! If the coupon had applied to ALL the bananas, as it should have, we would have saved EIGHT CENTS. That is double the amount we actually saved!
I recognize that I am annoyed by four cents! It is stupid! But it is NONETHELESS ALSO STUPID for Target to have prevented me from saving those four cents!
I think what’s really chapping my lips is that my LAST trip to Target was so awful. It was one of those afternoons where Carla was Losing It and yet I had a bunch of Must Haves on my list (toilet paper, for one; and half-n-half, which may not strike you as a staple but IS). And I was already irritated because Target has stopped carrying my favorite shampoo. And because the layout of the toiletries is so weird that I had to walk sixteen aisles with an older woman who was SCOURING the shampoo and soap aisles for body wash and Could Not Find It because the body wash section is sixteen aisles away. And because, as usual, my Target didn’t have enough cashiers to handle the number of shoppers ready to check out.
At the holidays, my Target was a CHAMP at dealing with this. They know how to do it. They had a point person sending shoppers to the appropriate checkout station. They had billions of checkers ready to check out the shoppers. They were On Top Of It.
But on a normal Wednesday afternoon? They had two checkers and the shoppers were backed up ten to fifteen deep I AM NOT EXAGGERATING and so Carla and I had to wait in a line forever. So by the time we got to the actual checker, Carla was dee oh enn ee DONE and I was right there with her.
Of course, I’d brought a pile of coupons with me, in the ever hopeful quest to spend under $100. And of course, I was super self-conscious of my coupons, because of the ninety people (okay, THAT is an exaggeration; it was maybe five) lined up behind me. And the coupons were being finicky. Like, even though the Target coupons usually say “one Target coupon and one manufacturer’s coupon per customer,” only the one was ringing up per item. And the checker was doing them in the order of the pile, not in order of amount saved. So if I had a manufacturer’s coupon for $1.50 off body wash, plus a $0.75 Target coupon, and she rang up the Target coupon first, I would miss out on the biggest savings. Oh GOURD this is the boringest post ever. I think I corrected her the one time I noticed it, but she could have done it more times because did I mention I was trying to prevent a WILD RACCOON from leaping out of the shopping cart? It’s difficult to keep an eye on the raccoon AND on the register simultaneously. Then there was a Target coupon for $1.00 off “three packs of Trident.” Well, I grabbed the very same three-pack of Trident pictured on the coupon, and the coupon didn’t ring up, and the checker said, “You needed to buy THREE” and threw the Trident that I bought ONLY BECAUSE I HAD THE COUPON into my bag. And I didn’t argue (raccoon).
This is where things went fuzzy. The raccoon went into overdrive on the Flinging Herself From the Cart activity. And the checker had to call someone else over to consult with her on one of my coupons — a coupon, if I am not misremembering, for contact lens solution that was so good it (the coupon) was the sole reason I was buying the contact lens solution, and would NOT buy it if the coupon didn’t work. (It was something like $8 off.) It wasn’t ringing up for some reason, and instead of just saying “SCRAP THE SOLUTION!” I said something that made the checker call for coupon reinforcements.
So there I was, sweaty from preventing my child’s self-inflicted diving-to-the-Target-floor death, and feeling more and more frantic as the line behind me piled up, the other shoppers doing that blank-faced weight-shifting that shows barely-concealed impatience and rage. And the checkers needed to for some reason give me a Target gift card (which seemed reasonable; they always have these promotions where if you buy three of something you get a $5 gift card), but then they were taking it back, and then giving it back, and the whole ordeal was taking SO LONG that I wanted to shove my cart into the rack of US Weeklys as a diversion and get the hell out of there.
And when I got home, my husband reviewed the receipt and found out that the checker had CHARGED ME for the $5 gift card.
So. Target. You are on my list.

Photo from EntertainmentWeekly.com
Oh, my friend. Download the Cartwheel app! Not only does it house Target’s coupons, but you get to scan your items as you throw them in the cart and BAM! Coupon right there in the app for you and the clerk only has to scan it once. ALSO, you earn points for every purchase. When you reach a certain number of points you get free stuff – and not cheap free stuff either, last time I got a $30 S’well water bottle!
(I apologize if you already know all about the Cartwheel app and I just mansplained it to you.)
LOL. Also, I am not what you might call “app savvy” so no, I did not have the Cartwheel app. But I do now!
I have so much to say.
ONE: Those coupons DEFINITELY used to be off ALL items (or, like, “up to 4” or whatever), and then SUDDENLY they are NOT. So, like, I had a coupon for 25% off Archer Farms, and that used to mean off one checkout’s worth of Archer Farms stuff, and I buy one of those kind-of-expensive trail mixes for the kids, so I bought four containers. And got 25% off one. I was right pissed. And the one banana thing is LUDICROUS.
TWO: By any chance do we use the same shampoo, because Target has stopped selling MY favorite shampoo! Mine is the Ogx in Teatree Mint. (I found it on Amazon as an add-on item—but of course without the “buy 4, get a $5 gift card” thing Target often did.)
THREE: Half-and-half is absolutely a staple. I start getting anxious when we don’t have a full container behind the container we’re using.
FOUR: Our Target used to be ACES at always having enough cashiers. They were almost overdoing it: there’d be, like, two people in line and they’d open another register. But now they have a self-check-out area—and suddenly the lines are LONG and there’s like one cashier. I think they are trying to CORRAL us to the self-check-out. I resent being corralled. I will use the self-check-out WHEN IT MAKES SENSE TO DO SO, like if I have five items or like when I don’t want to discuss how many Cadbury Eggs I am buying, and NOT OTHERWISE! Do you hear me, Target? NOT OTHERWISE!
FIVE: I still love Target but it seems I have another complaint about them. You know those “buy 3 and get a $5 gift card” promotions they do? THOSE DO NOT WORK WITH COUPONS. AND YET THE COUPON RINGS UP AS IF IT HAS WORKED. BUT IT HAS NOT! And the manager told me the coupon SHOULD work: that is, the gift card promotion does not saying anything about not being combinable with coupons. I have brought this to Target’s attention and they have not changed it.
SIX: That experience you had sounds like a NIGHTMARE. A NIGHTMARE. TODAY I AM REPEATING THINGS IN ALL-CAPS.
YES THAT IS MY FAVORITE SHAMPOO. I have a whole post about it in my drafts folder because I am SO ANNOYED.
Wait, no. My shampoo is also green and also OGX, but not the tea tree mint. Sorry, jumped the gun there.
I can’t believe it is [BASICALLY] THE EXACT SAME SHAMPOO! Even having it be the same brand is PRETTY IMPRESSIVE!
I USED to get the OGX peppermint, which I THINK was also green. But they discontinued that, so I switched to the teatree mint. WHICH THEY HAVE NOW DISCONTINUED.
Would taking your receipt back to Customer Service in the future make you feel any better? I didn’t know about the app. either.
So much I can say here but I won’t rehash it all again. I will say, I think the crowds you & your sweet little raccoon experienced that day were from Senior Day (aka Raisin Day as my cousin would call it). My friend works for the company so I’m waiting on confirmation.
What?! I had never heard of that! Thanks for the insight 🙂